Orders of ignorance make it especially important to effectively manage expectations in technical fields. Producers of technology go through the orders of ignorance naturally. Consumers of technology jump from not knowing what they don't know to knowing it. This "ignorance jump" brings with it confused expectations. The consequences of mismanaging expectations are hurting Netflix. Don't let it happen to you.
Click here if you don't understand the title (contains mild profanity).
No comments:
Post a Comment